GGPoker Privacy Policy — How Your Data Is Protected

1 Introduction & Scope

GGPoker (ggpoker.ml) is an internationally licensed online gaming platform. This Privacy Policy ("Policy") explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and related services.

This Privacy Policy applies to all users of GGPoker's services — whether they are registered members or simply browsing the website. By using our platform, you agree to the terms of this Policy.

We believe transparency is the foundation of trust. That is why this Privacy Policy is written in plain, clear language — so you always know exactly what happens with your data.

2 What Information We Collect

GGPoker collects your information in several ways. The details are outlined below:

We only collect information that is necessary. We have no interest in excessive or irrelevant data.

3 How We Use Your Information

GGPoker uses your information for the following purposes:

• Account management: Your identity and contact details are used to create, verify, and manage your account.
• Service Delivery: Your data is used to deliver gaming services, process transactions, and provide customer support.
• Security & Fraud Prevention: Your data is analyzed to ensure account security and to detect fraudulent activity.
• KYC and legal obligations: Your data is used for age verification, identity confirmation, and regulatory reporting.
• Responsible Gaming: Analyzing gaming patterns to identify problem gambling risks and provide timely support.
• Contact: Sending important notices, promotional offers (where consent has been given), and support messages.
• Service Improvement: Analyzing user experience to improve the platform and the quality of our services.

We never use your data beyond the purposes stated above. If we ever need to use it for a new purpose, we will obtain your consent first.

4 Data Sharing & Disclosure

GGPoker does not sell your personal information to third parties. However, your data may be shared in certain specific circumstances:

• Payment Processors: Necessary financial information is shared with trusted payment gateways to process transactions. All such partners are bound by strict confidentiality agreements.
• Technology Partners: Technology service providers required to operate the platform (such as cloud servers) may access limited data.
• Legal obligations: We may be required to disclose your information pursuant to a court order, regulatory authority demand, or law enforcement request.
• Fraud Prevention: Where money laundering or fraud is suspected, relevant authorities may be provided with the necessary information.

5 Data Security Measures

GGPoker employs industry-leading technology to keep your data secure. Our security framework is as follows:

Please note that no method of transmission over the internet is 100% secure. While we do everything we can to protect your data, we cannot guarantee absolute security. Please keep your password confidential and report any suspicious activity to us immediately.

6 Cookies & Tracking Technologies

GGPoker uses cookies and similar technologies to keep the website and app running smoothly and to improve your experience. The cookies we use include:

• Essential cookies: These cookies are essential for maintaining your login session and ensuring site security. Disabling them will prevent the site from functioning properly.
• Functional Cookies: Used to remember your preferred language, theme, and other settings.
• Analytical Cookies: Used to understand how many users visit each page and how long they stay. This data is fully anonymized.
• Marketing Cookies: Used to show you relevant promotions and offers, with your consent. You can opt out at any time.

You can block most cookies by adjusting your browser settings. However, disabling essential cookies may cause some features to not function properly.

7 Your Data Protection Rights

Under GGPoker's Privacy Policy, you have the following rights regarding your personal data:

To exercise any of these rights, email us at [email protected]. We will respond to your request within 30 days. In some cases, legal obligations may prevent us from deleting certain data.

8 Data Retention Period

GGPoker retains different types of data for varying periods, determined by legal obligations, business needs, and your own requests:

• Account information: For as long as the account remains active, and for up to 5 years after it is closed.
• Financial transaction details: Retained for a minimum of 7 years as required by legal obligations.
• KYC documents: Up to 5 years after the end of the relationship, in accordance with regulatory requirements.
• Gaming History: Retained for up to 3 years for dispute resolution purposes.
• Communication Records: Support conversations are retained for up to 2 years.
• Cookies & Analytics Data: Automatically deleted within 1 year.

Once the retention period expires, data is securely deleted or anonymized. No data is retained longer than necessary.

9 Child & Minor Protection

GGPoker is strictly for users aged 18 and above. We do not collect or process data from minors, and doing so is strictly prohibited.

• Age verification is mandatory at registration.
• In suspicious cases, age is re-verified through KYC.
• If a minor's account is identified, it is immediately closed and all associated data is deleted.
• If parents report concerns about their child's account, we act promptly to address the issue.

10 Privacy Policy Changes

GGPoker reserves the right to update this Privacy Policy, in whole or in part, at any time. When changes are made, we follow the process below:

• For significant changes, advance notice will be sent to your registered email address.
• The effective date of any change will be clearly displayed at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account and withdraw any remaining balance.

If you have any questions or concerns about your privacy, please reach out to us directly. We are always here to help.